Terms of Service for Real Life Choices (RLC) SMS Program

By opting into the Real Life Choices SMS program, you agree to the following terms and conditions:

1. Program Description: Real Life Choices sends text messages related to appointment reminders, service notifications, and occasional promotional offers.

2. Frequency: Message frequency varies based on your interaction with our services.

3. Rates: Standard message and data rates may apply from your wireless provider.

4. Support: For help, text “HELP” to our number or contact our support team at Info@reallifechoices.org.

5. Termination: You can unsubscribe at any time by texting “STOP”.

6. Carriers: Carriers are not liable for delayed or undelivered messages.

Last Updated: March 2024

SMS Terms & Conditions

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from RLC Transit, you may receive messages related to the following:

• General external conversations
• Follow-up messages
• Administrative updates

Example: “Good morning, our driver is running late due to traffic disruption. Please be patient; he will be there soon.” You can reply STOP to opt out of SMS messaging from RLC Transit at any time.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your General external conversations or Follow-up messages.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your General external conversations or Follow-up messages.”

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from RLC Transit in the following ways:

• By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://reallifechoices.org/

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.